The push for customer-centricity: A lesson for business students

William Woods Adult Degrees

According to a recent Gallup report, almost 70 percent of B2B customers are ready to take their business elsewhere while only one half believe that their vendor delivers on its promise. The report suggests that the way to turn the tide on this stark reality is by implementing a customer-centric culture. Jim Clifton, Gallup’s Chairman […]


June 5th, 2020

Posted in Business Administration, My Degree @ Work

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